Question 1

What is Pinvite?

Accepted Answer

Pinvite is a digital platform for creating personalized event invitations, managing RSVPs, and organizing every aspect of your event — from seating charts and photo albums to budgets and task lists.

Question 2

How do I create an account?

Accepted Answer

Click "Sign Up" on the homepage, enter your email and a password, and you're ready to go. You can also sign in with Google for a faster setup.

Question 3

Is Pinvite free to use?

Accepted Answer

Yes. The free plan lets you create an event, design an invitation, and collect RSVPs. Paid plans unlock additional features like QR check-in and extended guest limits.

Question 4

What types of events does Pinvite support?

Accepted Answer

Pinvite supports 7 event types: weddings, baptisms, birthdays, anniversaries, corporate events, parties, and other custom events.

Question 5

What languages is Pinvite available in?

Accepted Answer

The platform is fully available in 5 languages: English, Romanian, French, Spanish, and Russian.

Question 6

What types of invitations can I create?

Accepted Answer

You can create two types: nominal invitations (addressed to a specific guest with a unique link) and global invitations (a single link you can share with everyone).

Question 7

How many templates are available?

Accepted Answer

The template catalog is regularly updated with new designs for each event type. You can preview and customize any template before using it.

Question 8

Can I build my invitation from scratch?

Accepted Answer

Yes. The Website Builder lets you create a fully custom invitation page using drag-and-drop blocks — add text, images, countdown timers, RSVP forms, and more.

Question 9

Can I import a design from Canva?

Accepted Answer

Yes. Export your Canva design as an image, then upload it into Pinvite's invitation builder to combine your custom visuals with Pinvite's interactive RSVP features.

Question 10

Can I download my invitation as a PDF?

Accepted Answer

Yes. You can export your invitation as a PDF for printing or offline sharing.

Question 11

How does RSVP tracking work?

Accepted Answer

When a guest opens their invitation link and submits the RSVP form, their response appears in your dashboard in real time. You can see who confirmed, declined, or hasn't responded yet.

Question 12

What custom questions can I add to the RSVP form?

Accepted Answer

You can choose from 13 question types: text, long text, number, email, phone, date, time, single choice, multiple choice, dropdown, yes/no, rating, and file upload.

Question 13

Can I collect dietary preferences from guests?

Accepted Answer

Yes. Add a dietary preferences question to your RSVP form — guests can select from preset options or type a custom dietary restriction.

Question 14

Can guests bring a plus-one?

Accepted Answer

Yes. You can enable the plus-one option in your RSVP form settings. Guests will be able to specify how many additional people they're bringing.

Question 15

Can I set a confirmation deadline?

Accepted Answer

Yes. Set a deadline date after which the RSVP form will automatically close and guests won't be able to submit new responses.

Question 16

Can guests edit their RSVP after submitting?

Accepted Answer

Yes. Each guest receives an edit token that lets them update their response at any time before the event.

Question 17

How does QR check-in work?

Accepted Answer

Each confirmed guest receives a unique QR code. At the event, scan it with any phone camera to instantly mark them as checked in. The dashboard shows real-time attendance.

Question 18

How does the seating chart work?

Accepted Answer

The visual canvas lets you drag and drop tables, assign guests to seats, and rearrange the layout. You can create round or rectangular tables and see at a glance which guests are seated and which aren't.

Question 19

Can I manage accommodation for guests?

Accepted Answer

Yes. The accommodation module lets you add hotels or lodging options with details like address, price, and capacity. Guests can see available options and indicate their preferences.

Question 20

Is there a transport management feature?

Accepted Answer

Yes. You can organize transport routes with pickup points, times, and vehicle capacity. Guests can sign up for transport directly through the invitation.

Question 21

How does the budget tracker work?

Accepted Answer

Create expense categories (venue, catering, decor, etc.), set a total budget, and log individual expenses. The dashboard shows how much you've spent vs. your budget in real time.

Question 22

What is the task board?

Accepted Answer

A Kanban-style board where you create tasks, assign them to collaborators, and move them through stages (to do, in progress, done). It helps you track every detail leading up to the event.

Question 23

Can I create an event timeline?

Accepted Answer

Yes. The calendar feature lets you create a day-of timeline with specific times for each activity — ceremony, cocktail hour, dinner, speeches, and so on.

Question 24

Is there a gift registry?

Accepted Answer

Yes. You can add gift ideas with links, images, and prices. Guests can mark gifts as reserved so others know what's still available.

Question 25

Can I invite collaborators to help plan?

Accepted Answer

Yes. You can add collaborators with three roles: viewer (read-only access), editor (can modify content), or admin (full control including settings).

Question 26

Can I send announcements to all guests?

Accepted Answer

Yes. The announcements feature lets you send updates to all confirmed guests — useful for last-minute changes like venue updates or schedule shifts.

Question 27

What AI tools does Pinvite offer?

Accepted Answer

Pinvite includes 4 AI generators: invitation text, wedding vows, event speeches, and thank-you messages. Each one produces personalized content based on your event details.

Question 28

How does the invitation text generator work?

Accepted Answer

Enter your event type, tone (formal, casual, playful), and key details (names, date, venue). The AI generates invitation text you can edit and use directly in your invitation.

Question 29

Can the AI write wedding vows?

Accepted Answer

Yes. Provide details about your relationship — how you met, what you love about your partner, the tone you want — and the generator creates a personalized draft you can refine.

Question 30

How does the speech generator work?

Accepted Answer

Select the speech type (best man, maid of honor, parent of the bride, etc.), add personal anecdotes, and choose a tone. The AI produces a structured speech you can customize.

Question 31

Can I generate thank-you messages?

Accepted Answer

Yes. After your event, the thank-you generator creates personalized messages for guests based on the type of gift or contribution they made.

Question 32

How can I share my invitation?

Accepted Answer

You can share via email, WhatsApp, SMS, or by copying the direct link. For nominal invitations, each guest gets a unique link. For global invitations, one link works for everyone.

Question 33

Can I track who opened my invitation?

Accepted Answer

Yes. For nominal invitations, the dashboard shows read status — you can see which guests opened their invitation and when.

Question 34

Can I send reminders to guests who haven't responded?

Accepted Answer

Yes. You can send reminder notifications to guests who haven't submitted their RSVP yet, directly from the guest management panel.

Question 35

What's the difference between nominal and global links?

Accepted Answer

A nominal link is unique per guest — it pre-fills their name and tracks their individual response. A global link is a single URL anyone can use, ideal for social media or group chats.

Question 36

Can I customize the invitation link?

Accepted Answer

Yes. You can set a custom slug for your event (e.g., pinvite.io/your-event-name) to make the link easy to remember and share.

Question 37

What plans does Pinvite offer?

Accepted Answer

Pinvite has a free plan and paid plans. The free plan covers basic invitation creation and RSVP collection. Paid plans unlock premium features like QR check-in and higher guest limits.

Question 38

Is Pinvite a subscription?

Accepted Answer

No. Pinvite uses a one-time payment model — you pay once per event and keep access to all purchased features for that event. No recurring charges.

Question 39

What payment methods are accepted?

Accepted Answer

Payments are processed securely through Stripe. You can pay with Visa, Mastercard, American Express, and other major credit or debit cards.

Question 40

Can I get a refund?

Accepted Answer

Refund requests are handled on a case-by-case basis. Contact support within 14 days of purchase if you're unsatisfied with your plan.

Question 41

Do I receive an invoice?

Accepted Answer

Yes. An invoice is automatically generated and sent to your email after each payment. You can also download invoices from your account settings.

Question 42

Can I password-protect my invitation?

Accepted Answer

Yes. You can set a password on any invitation so only people who know the password can view the event details and RSVP.

Question 43

How does Pinvite protect my data?

Accepted Answer

All data is transmitted over HTTPS and stored on secure servers. We use industry-standard encryption and never share your personal information with third parties.

Question 44

Is Pinvite GDPR compliant?

Accepted Answer

Yes. Pinvite is fully GDPR compliant. You can export or delete your data at any time, and guest data is only used for the purpose of managing your event.

Question 45

Does Pinvite offer API access or webhooks?

Accepted Answer

Webhook integrations are available for developers who want to connect Pinvite events to external systems like CRMs or notification services.

Question 46

How can I contact support?

Accepted Answer

You can reach us via email at support@pinvite.io or through the contact form on our website. We typically respond within 24 hours.

Question 47

My guests can't open the invitation link. What should I do?

Accepted Answer

Make sure the link wasn't truncated when copied. If using a nominal link, verify the guest's email is correct. Try opening the link in a different browser to rule out cache issues.

Question 48

The RSVP form isn't showing for my guests. Why?

Accepted Answer

Check if you've set a confirmation deadline that has already passed. Also verify the RSVP form is enabled in your event settings.

Question 49

Can I use Pinvite on my phone?

Accepted Answer

Yes. Pinvite is fully responsive and works on any device — phone, tablet, or desktop. No app download needed.

Question 50

I lost access to my account. How do I recover it?

Accepted Answer

Click "Forgot Password" on the login page and enter your email. You'll receive a reset link within minutes. If you still have trouble, contact support.

Frequently Asked Questions